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MAKE SURE YOU KEEP...
Please keep your sales receipt or other document showing proof of purchase. Attach it to this
User Guide and keep both nearby. Also keep the original box and packing material in case
you need to return your product.
BEFORE REQUESTING REPAIR SERVICE...
Please check the troubleshooting section of this guide. This may save you a call to DIRECTV
Customer Care.
TO GET WARRANTY SERVICE...
Warranty service will be provided by DIRECTV. If you believe you need service for your
Receiver, contact DIRECTV at 1-800-DIRECTV. A representative will go through a
diagnostic checklist with you. If it is determined that the product needs to be returned for
service or exchanged, you will receive a return authorization number. The representative will
give you complete shipping details.
TO GET OUT-OF-WARRANTY SERVICE...
To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV for information on
the possibility of and any costs for repair or replacement of out-of-warranty products.
Limited Warranty