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Cannot change black bars.
Many broadcasters transmit black bars as part of the video for a program. Only black bars
generated by the receiver can be changed.
Color looks wrong (dark areas, everything is red, green, or blue, or skin tones are washed out)
4 If the dark areas are bars at the edges of the screen, it is probably due to the aspect ratio
setting. (See page 7).
4 Make sure component video cables are connected properly. The component cables
(YPbPr) deliver color. The three YPbPr jacks are usually color-coded green, blue, and
red. The red, blue and green cables could be mixed. If using these cables, make sure they
haven’t come loose.
4 Try new YPbPr cables.
4 Reset your receiver by pressing the red reset button.
4 If reset doesn’t fix the problem, this is a TV calibration problem. Refer to your TV’s User
Guide, troubleshooting manual or customer service for help.
Blank screen
4 Check that all components connected to the input jacks are turned on.
4 Try another channel.
4 Your DIRECTV HD Receiver may be hooked incorrectly to the TV. Press the INFO
button on the front panel of the DIRECTV HD Receiver to see if the channel banner
appears. If it does not, check the Setup and Connections section for instructions about
connecting your satellite receiver. If the DIRECTV HD Receiver is connected to the RF
input of your TV makes sure that the TV channel matches the 3/4 RF switch on the
back panel.
4 Press the TV INPUT key on the remote to make sure your TV input is set to the TV input
your DIRECTV HD Receiver is connected to.
4 Press the POWER button on the front of the DIRECTV HD Receiver.
4 Press the red RESET button behind the door on the front panel of the
DIRECTV HD Receiver.
Troubleshooting