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Turns off while playing
4 Electronic protection circuit may have been activated because of a power surge. Wait 30
seconds, then turn on again.
4 Unplug DIRECTV HD Receiver for a few minutes, then plug back in. If this happens
frequently, the voltage in your house may be abnormally high or low.
4 Consider using a surge protector or line conditioner.
4 If your TV turns off while playing, and other lights/appliances in your house do too, you may
have blown a circuit breaker or be experiencing a power outage.
4 Consult an electrician if the problem is frequent or severe, especially if other household
appliances or electronics are affected.
DIRECTV HD Receiver turns on or changes channels unexpectedly
An autotune may have been activated. See page 45
.
Top and bottom of program image is cut off
If you connect your TV to one of the composite video out jacks (Video Out, S-Video Out
or TV Out), and you view a high-definition program with the DIRECTV HD Receiver’s
RESOLUTION button set to either 720p or 1080i, the picture will be slightly cropped at the
top and bottom. To avoid this problem, set the RESOLUTION button to the 480p/i position
by pressing the RESOLUTION key on the front panel of your DIRECTV HD Receiver.
The message “(Due to) Copyright restrictions…” appears on-screen
This means that the program you’re trying to watch may not be viewable on some outputs. Use
a different connection from the DIRECTV HD Receiver to your TV (see
page 28 for details).
Troubleshooting