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To be certain of the number of devices that may be connected to a line, as determined by the
total RENs, contact your local telephone company. The REN for this product is part of the
product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ##
are the REN without the decimal point (e.g., 03 is a REN of 0.3).
If this DIRECTV HD Receiver causes harm to the telephone network, the telephone
company will notify you in advance that temporary discontinuance of service may be
required. But if advance notice isn’t practical, the telephone company will notify the
customer as soon as possible. Also, you will be advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the proper functioning of your equipment. If they do, you
will be notified in advance in order for you to make necessary modifications to maintain
uninterrupted service.
If trouble is experienced with this unit, for repair or warranty information, please contact
DIRECTV Customer Care at the address and phone number listed below. If the equipment
is causing harm to the network, the telephone company may request that you disconnect the
equipment until the problem is resolved.
DIRECTV, Inc.
2230 E. Imperial Hwy
El Segundo, CA 90245
1-800-DIRECTV
FCC Customer Information