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Remote Control Problems
Problems with the remote control
4 Check that nothing is between the remote control and the remote sensor.
4 Make sure the remote control is in DIRECTV mode. Slide the mode switch to the
DIRECTV position so the remote will control the DIRECTV HD Receiver.
4 Check the batteries in the remote control. They may be weak, dead or installed
incorrectly. Try replacing batteries. IMPORTANT: Don’t press any remote control keys
while replacing the batteries unless you are resetting the remote! If you press a remote
control key while replacing the batteries, you may need to reprogram the remote to
operate other devices. Reprogramming may also be required if dead or weak batteries have
been allowed to remain in the remote.
4 If you’re entering a channel number that is less than four digits long, the receiver might
wait two seconds before tuning to the channel. Press ENTER after entering a channel
number to tune immediately.
4 If you are trying to operate a device other than the DIRECTV HD Receiver that you
have programmed the remote to control, make sure you first move the slide switch to
the corresponding position for that device (AV1 or AV2). The indicator light for the
component you’re trying to control should light up when you press a valid key for that
component. If it doesn’t, make sure the input switch is clicked into the correct position.
4 The remote may need to be reset. Press and hold MUTE and SELECT until the light
flashes twice. Enter 9-8-1 using the number on the remote. The light will flash twice. If
necessary, reprogram the remote.
Your remote and DIRECTV Receiver must both be in the same mode, IR or RF. To ensure
both are set correctly do the following. Using the buttons on the front of your receiver, press
the MENU button, then go to System Setup, then go to Remote, then to IR/RF Setup. Choose
either IR or RF and follow the directions.
A remote control indicator light starts flashing
The batteries in the remote control are running low and should be replaced soon. (Note that when
you replace the batteries, you may have to reprogram your remote to control other devices.)
Troubleshooting