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Page 18
Chapter 2
Receiver Description and Installation
Note: If the Results menu displays No Transponders have been
found, check your cable connections and return to step 5 to repeat the
scan.
If the second scan does not find any transponders, ask your dwelling
complex owner for assistance or call the Commercial Customer Service
Center at 1-800-454-0843.
7. Select the Cancel option to exit the Results menu.
8. Select the Cancel option to exit the Scan and Signal Strength
screen.
9. The receiver will display an Attention message pop up asking you to
verify that the satellite signal is locked and the QAM frequency scan
has been completed successfully. Select the Yes option.
The receiver will begin accepting a transmission or, download, of the
latest software. You will see the message shown below:
A progress bar across the bottom of the screen will show the software
upgrade as it downloads. Once the download is complete, you will see a
second message that the receiver’s memory is now being programmed.
Note: This message may disappear and your screen may go blank for a
few minutes. This is normal and does not indicate a problem with the
receiver.
Your receiver will now display the Preview Channel, which tells you
about available programs, channels and services.
To activate your programming on your receiver you must call the
Commercial Customer Service Center at 1-800-454-0843. See the
Quick Start Guide in Chapter 1 for complete instructions.