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Appendix
Page 124
addition to all other applicable fees, the Offset Fee set forth below for each month and partial
month that the multi-month subscription was previously received.
E. If we use a collection agency or attorney to collect money you owe us or to assert any
other right which we may have against you, you agree to pay the reasonable costs of collection or
other action. These costs might include, but are not limited to, the costs of a collection agency,
reasonable attorney's fees and court costs. If there are billing errors or other requests for credit,
you can contact our Customer Service Center by telephone or in writing. You must contact us
within sixty (60) days of the time you receive the billing statement for which you are seeking
corrections. Failure to timely notify us of a dispute shall constitute acceptance of the bill.
Undisputed portions of the billing statement must be paid before the next billing statement is
issued to avoid an administrative fee for late payment. All payments for Services must be made
directly by you to us. DISH Network shall have no obligation to provide Services for which
payment is made by you to a third party.
F. In addition to the amounts due for Services, you agree to pay the fees referenced below
("Fees") when applicable. DISH Network reserves the right to increase these Fees or add
additional Fees in the future, in our sole discretion:
Smart Card Replacement Fee $50.00
Additional Outlet Programming Access Fee
(monthly, per receiver) $4.99
Late Payment Fee $5.00
Change of Service Fee $5.00
Duplicate Billing Statement Fee $2.00
Overnight Delivery Fee $18.00
Restart Fee $25.00
Returned Payment Fee $25.00
Service Access Fee (monthly) $5.00
Offset Fee $2.00
Ledger Request Fee $5.00
Pay-Per-View Automated Fee $1.00
Pay-Per-View Fee $5.00
3. CANCELLATION OF SERVICE
A. Your Service will continue until cancelled as provided for herein. Your subscription will
be automatically renewed unless you contact us to cancel as provided for in the next paragraph.
B. You have the right to cancel your Service for any reason at any time by notifying us via
telephone or in writing at the phone number or address set forth on page 1, above. Please be aware
that certain promotional offers have a minimum subscription commitment (usually 12 months)
and if you cancel your service prior to the expiration of that commitment, certain early
termination fees may apply.
C. DISH Network has the right to terminate your Services at any time without providing
notice to you if: (i) you fail to pay your bill when it is due; (ii) we receive confirmation that you
have received the Services, or any part of the Services without paying for them; or (iii) you
otherwise violate the terms of this Agreement.
D. If your Service is cancelled for any reason, you are still responsible for payment of all
outstanding balances accrued, including any applicable Fees.
E. You understand that charges for Services, once charged to your account, are
nonrefundable. For monthly subscriptions, the cancellation will be effective at the end of the
period covered by the last monthly bill. No refunds or credits will be provided in connection with
the cancellation of monthly subscriptions. For annual or other multi-month subscriptions, the
cancellation will be effective as of the date the multi-month subscription expires. Because you are
receiving a discounted price in exchange for your agreement to pay for your services on an annual
or other multi-month basis, in the event you cancel the Services prior to expiration of your multi-