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KODAK Display Manager System V4.0 User’s Guide 75
Troubleshooting
Sensor Does Not Adhere to Screen
X-RITE DTP92+EK
• Firmly push on the sides of the sensor so that the spring-loaded suction
cup slides forward onto the screen. When the suction cup is firmly in place,
release the sensor.
• You may need to moisten the suction cup by wiping it with a tissue lightly
dampened with water. Or fog the suction cup by breathing on it.
• You may need to clean the monitor and suction cup, if the sensor does not
firmly attach. Clean the suction cup with a clean dry cloth.
IMPORTANT
Do not apply a cleanser to the suction cup.
To clean the monitor, use a soft, lint-free paper or cloth lightly dampened
with a mild glass cleaner.
SEQUEL sensor
• When attaching the sensor, press firmly but not too hard.
• Clean the sensor. Use alcohol and a lint-free cloth to clean the suction
cups and sensor face.
• Clean the monitor. Use a monitor cleaning kit or a soft cloth with a solution
designed to clean monitors.
• If the sensor continues to fall off, lightly wet the suction cups with alcohol
before attaching to the monitor.
Sensor Needs to be Replaced
X-RITE Sensors
Contact X-Rite if your sensor fails. Call 1-800-248-9748.
SEQUEL Sensors
If you are prompted to replace the sensor, contact your service representative.