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78 KODAK Display Manager System V4.0 User’s Guide
Troubleshooting
Unable to Load an Image
• The Display Manager System only recognizes .dpx, .cin, and .tif (with
video content) image files.
• Your image file may be corrupt or may not be a true .dpx, .cin, or .tif (with
video content) file.
Unable to Load a Transform
• Make sure that the transform has the correct extension (.e3d, .3dl, or .chr).
• The 3D LUT may be corrupt. To regenerate and reload the LUT:
1. From the Viewer toolbar, click Load Transform and select the
appropriate .chr file needed to generate the 3D LUT.
2. Adjust the settings as necessary.
3. Click Build Transform.
4. Click Load Transform and select the new LUT that you generated.
• The .chr file may be corrupt. Perform another characterization to create a
new file.
Unable to Build or Export a Transform
If you receive an error message when you click Export Transform in the
Viewer toolbar, you may not have permission to write to the LUT working
directory.
1. Click Options > Setup. From the Directories tab, make sure you entered
the correct path.
2. Change the path, if necessary.
Calibrate Icon Is Not Available
The Calibrate icon is only available if you have attached an enable cable.
Imaging Product Cannot Find 3D LUT
If your imaging product cannot find the 3D LUT that you created from the
Viewer: