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Mitel Networks Speech Server
20
Navigating through the Applications
Managing Calls
Placing a Call
You can place calls by saying a contact name, a department name, or the numbers of the phone
number.
The system can call contact names in the Company Directory or in your Personal Directory.
When using the Company Directory, you can request the department name or say the name
of the person and the system (by default) transfers the call to the business number. To place
a call to a cellular phone, pager, fax, voice mail number, or home number of the person in the
company directory, you must request it specifically. For example, you could say "Bill Smith on
his home number." Note that to receive the call, Bill would not have his home phone number
set to "Private". If the phone number is set to "Trusted Users", then you would have to login to
the Speech Server system and then request the call.
When using the Personal Directory, you have the option of calling any of thefive phone numbers
(business, home, pager, cellular phone, or fax) that belong to your personal contact as long as
they wereprogrammed in MicrosoftOutlook. When placing the call, you must ask for the number
specifically. For example, you could say "Bob Black on his home number." The home phone
number for Bob Black would be programmed in your contact list in Microsoft Outlook.