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7-10
Network Connections
The following sections provide recommendations for how to troubleshoot
network connections.
Ethernet LAN Connection
The Digital Entertainer HD expects to be connected to a hub, switch, or
router using a standard Ethernet cable. If you connect to your network
using Ethernet, the link LEDs on the back of your Digital Entertainer HD
and on your hub or router should both be on. If they are not lit, try the
following:
• Make sure that the Ethernet cable connections are secure at the router
and at the hub or workstation.
• Make sure that power is turned on to the connected hub or
workstation.
• Make sure you are using a standard Ethernet cable and not a cross-
connect cable.
Troubleshooting a Wireless Network Connection
If you did not connect an Ethernet (LAN) cable, the Digital Entertainer
HD scans for wireless networks. If it does not find your network, check
the following items:
• The Digital Entertainer HD cannot connect to the wireless network
while it is connected to the Ethernet network. Disconnect your
Ethernet cable.
• Move the Digital Entertainer HD closer to the wireless access point or
router. See “Wireless Range and Interference” on page 7-11.
• If there is more than one network in your area, then you must know
the network name. The network name is also called the service set
identifier (SSID).
• If your access point or router does not broadcast its SSID, then it is a
hidden network, and the Digital Entertainer HD cannot detect it.
– The SSID, and passwords keys are case-sensitive. For example,
NETGEAR is not the same as Netgear.