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Troubleshooting
—Continued
If you’re using an HDMI connection and there’s no picture or sound, you can check the status of the HDMI connection
by pressing and holding down the DV-SP506’s [DISPLAY] button for 10 seconds until a message ID appears on the
display. Look up the message ID in the following tables and check the HDMI connections and settings on both the
DV-SP506 and the connected component.
HDMI connection and HDMI-related settings status
No picture from the HDMI connection
No sound from the HDMI connection
■
HDMI Status Mode
Displayed ID Message
MSG ID 001
MSG ID 005
MSG ID 015
Turn the DV-SP506 and the connected component off, then turn them on again. Make sure that the
connected component is working properly and that the DV-SP506’s HDMI settings are configured
suitably for that component.
Displayed ID Message
MSG ID 002 The HDMI Output Setting is set to Off. Change it to On (page 46).
MSG ID 003
MSG ID 004
The HDMI cable may not be connected properly. Check the connection. Also, make sure the HDMI
input on the TV or AV receiver is correctly configured to received HDMI.
MSG ID 005
MSG ID 006
MSG ID 007
Make sure the HDMI input on the TV or AV receiver is correctly configured to received HDMI.
The connected component may not support HDCP. Make sure the connected component supports
HDCP.
Turn the DV-SP506 and the connected component off, then turn them on again.
The DV-SP506 may be connected to the other component’s DVI jack. Some TVs may not properly
receive the video output by the DV-SP506. Also, with a DVI connection, there will be no sound.
MSG ID 008
The DV-SP506’s HD Resolution setting is set to 480i/576i, 720p, 1080i, or 1080p. If your TV
doesn’t support these resolutions, select another resolution (page 46).
MSG ID 009
The connected component may not be receiving the HDMI signal properly.
Check the settings on the connected component.
Displayed ID Message
MSG ID 009
The connected component may not be receiving the HDMI signal properly.
Check the settings on the connected component.
MSG ID 010
MSG ID 021
The DV-SP506’s HDMI Audio Out setting is set to Off. Change the setting to Auto, 6ch DSD, 6ch
PCM, or 2ch PCM (page 51).
MSG ID 012
MSG ID 013
The connected component may not support Dolby Digital. Set the DV-SP506’s HDMI Audio Out
setting to Auto or 2ch PCM (page 51).
MSG ID 016
MSG ID 017
The connected component may not support DTS. Set the DV-SP506’s HDMI Audio Out setting to
Auto or 2ch PCM (page 51).
MSG ID 020
When playing an SACD or DVD-Audio disc, the HDMI Audio Out setting is set to 6ch DSD, 6ch
PCM, or Off, but your AV receiver or TV does not support these audio formats. Change the setting
to Auto or 2ch PCM.