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Before requesting service for this unit, check the table below for a possible cause of the problem you are
experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore
proper operation.
Troubleshooting
Symptom Remedy
Power
The power does not turn on. • Check that the AC power cord is connected securely.
• (In case of power failure) Check the breaker.
Picture
There is no picture. • Re-connect the connecting cords securely.
• Check if the connecting cords are damaged.
• If Setup Display appears on the TV screen, press
[RETURN ] to
turn off the display.
• Check the connection to your TV (page 13).
• Check if the INTERLACE/PROGRESSIVE mode is set correctly
according to your TV (page 13).
• Switch the input selector on your TV (such as to “LINE1”) so that
the signal from the unit appears on the TV screen.
Picture noise appears. • The disc is dirty or flawed.
• If the picture output signal from the unit passes through your VCR
to get to your TV, or if you are connected to a combination TV/
VIDEO player, the copy-protection signal applied to some DVD
programs could affect picture quality. If you still experience this
problem even when you connect the unit directly to your TV, try
connecting the unit to your TV’s S-VIDEO input.
TV program reception does not fill
the screen.
• Try to set the channels with “Auto Preset” in the Setup menu (page 18).
• Select a channel of any TV program using
[CH K / L].
TV program pictures are distorted. • Adjust TV antenna.
• Adjust the picture (see the TV’s instruction manual).
• Place the unit and TV farther apart.
• Place the TV and any bunched antenna cables farther apart.
TV channels cannot be changed. • Switch the input to TV.
• Connect the antenna cable correctly (page 13).
Playback picture is distorted • Keep the equipment which may cause electrical disturbances,
such as a cellular phone, away.
The playback picture or TV program
from the equipment connected
through the unit is distorted.
• If the playback picture output from a DVD player, VCR or tuner
goes through the unit before reaching your TV, the copy-protection
signal applied to some programs could affect picture quality.
Disconnect the playback equipment in question and connect it
directly to your TV.
Sound
There is no sound. • The disc is dirty or flawed.
• Re-connect all connections securely.
• Check if the connecting cord is damaged.
• Check the connections to the amplifier input.
• The input source setting on the amplifier is incorrect.
• The recorder is in pause mode or in Slow-motion Play mode.
• The recorder is in fast forward or fast reverse mode.
• If the audio signal does not come through the DIGITAL OUT
(COAXIAL) jack, check the Audio settings (pages 68-70).
Sound is noisy. • The disc is dirty or flawed.
No DTS sound is output. • This unit is not compatible with DTS sound.
Remote control
The remote control does not function. • Batteries are weak.
• There are obstacles between the remote control and the unit.
• The remote control is far from the unit.
• There are no batteries in the remote control.
• Turn on the unit.
• The remote control is not pointed at the remote sensor on the unit.
• If above remedies do not solve the problem, please call an
Authorized Service Center for help.