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Symptom Remedy
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The unit does not operate properly. • When static electricity, etc., causes the unit to operate abnormally,
unplug the unit and then plug it in again.
The disc tray does not open when
you press
[OPEN/CLOSE A].
• It may take a few seconds for the disc tray to open after you have
recorded or edited a disc.
“Repairing” appears on the display. • If there is a power failure or unplugging during recording, finalizing,
formatting or editing (even after “Wait for a moment.” message
is disappeared), a Repairing process will begin automatically just
after turning the unit on again.
It may take several minutes up to about four hours.
• If you intend to cancel the Repairing process, press
[OPEN/CLOSE A] on the front panel, then select “Yes” with
[{ / B] and press [ENTER]. After that, press [OPEN/CLOSE A]
to take out the disc.
The disc canceled the Repairing process
MAY NOT work.
Repairing 90%
In a case you intend to cancel the
Repairing process.
Repairing 90%
Do you want to cancel a repairing process ?
When selecting “Yes”, the disc may not be
usable.
Yes No
Others
Troubleshooting (cont’d)
Error message Cause Solution
Disc Error
--- Please eject the disc. ---
Playback feature may not be
available on this Disc.
• Unplayable disc is inserted in the
unit.
• The disc is upside down.
• Insert the standardized disc which
bear the marks on page 37.
• Insert the disc with the labeled
side facing up.
Region Error
--- Please eject the disc. ---
Playback is not authorized in your
region.
• Playback is not authorized in the
region of the DVD-Video disc
which you inserted in the unit.
• Insert the DVD-Video disc with
region codes 1 or ALL.
Parental Lock On
The current selected parental level
prohibits playback.
• The current selected parental
level in the Setup menu prohibits
playback.
• Check the “Parental Lock” setting
(pages 70-71).
Recording Error
This program is not allowed to be
recorded.
• The recording function
encountered the copy prohibited
program.
• You cannot record copy prohibited
programs.
Recording Error
This program is not recordable in
Video mode.
• You are trying to record the copy-
once program onto the DVD-RW
disc in Video mode.
• Set “Format mode” to “VR
mode”(page 26).
Recording Error
Can not record on this disc.
• You are trying to record onto the
disc which is unrecordable, or the
disc status is unable to record.
• The disc is dirty.
• The disc is damaged.
• Insert the recordable disc, and
ensure the disc status satisfies the
recording requirements
(pages 24-25).
•
Clean the disc with a cleaning cloth.
• Replace the disc.
Recording Error
This program is not allowed to be
recorded on this disc.
• You are trying to record the copy-
once program onto the DVD-RW
disc which is not compatible with
CPRM.
• Insert the DVD-RW disc in VR
mode (ver.1.1 or 1.2 compatible
with CPRM).
Recording Error
This disc is protected and not
recordable.
• You are trying to record on to the
protected disc which is set in the
Disc menu.
• Release the disc protect setting in
the Disc menu (page 34).
Recording Error
Disc is full.
(No area for new recording)
• You are trying to record onto
the disc which has no space for
recording.
• Insert the recordable disc with
enough recording space.