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Troubleshooting
If you are wondering whether you have a breakdown, please
check and find out. A slight mistake in operation can make
you think that you have a breakdown. Furthermore, factors
other than this player can also be considered. Check the tel-
evision, the AV amplifier and the speakers, etc., that you use
together with this player. When the problem is not corrected,
even after inspecting again according to the items below, con-
tact the store where you purchased the player or the nearest
PIONEER authorized service center.
Power does not come on.
➡Connect the power cord to the outlet properly (page 86 - 89).
Even when the disc table is closed, it comes
out.
➡Set the disc in the disc table properly (page 16).
➡Clean the disc (page 8).
➡Check the region no. (page 13, 91).
The screen does not appear.
➡Check the setting of the video output selector at the rear of
this player with the connected video terminal
(page 85, 86).
➡Confirm that connections are correct (page 83-88).
➡Make the television or AV amplifier setting, etc., to DVD play-
back setting.
Cannot play back.
➡Clean the disc (page 8).
➡Set the disc in the disc table properly (page 16).
➡Remove the condensation in the player (page 8).
➡SECAM format discs cannot be played back.
➡Insert the disc with the proper side up.
The contents of the settings disappear.
➡When the power has been turned off due to a power outage
and the power cord having been pulled out while the power
is turned on, the contents of the settings disappear. Make
sure to pull out the power cord after the power button of the
player or the power button of the remote control has been
pressed and the indicator has turned orange.
The screen stops and the operation buttons
are not accepted.
➡After pressing
STOP
, play back once more.
The mark appears on the screen.
➡The disc prohibits that operation (page 13).
The mark appears on the screen.
➡The player prohibits that operation (page 13).
Cannot use the remote control.
➡Operate within the usage range of the remote control.
(page 16)
➡Replace the dry cell batteries of the remote control with new
ones (page 5).
External synchronizing cannot be performed.
➡Refer to the EXTERNAL SYNC setting in the ADV. SETUP
menu.(page 48)
➡Check the notes under “NOTE” for the external synchroniz-
ing function. (page 82).
No sound comes from the speakers or the
sound is distorted
➡Confirm that the audio cable is properly connected
(pages 83-88).
➡Some discs prohibit 96 kHz digital output of Linear PCM
audio. With these kinds of discs, even if the [96 kHz PCM
Out] setting of [Audio 1] of the setup menu screen is set to
[96 kHz], it is automatically changed to 48 kHz and output.
(page 41).
➡During playback of a DVD recorded at 96 kHz in 16:9, when
[4:3 (Letter Box)] of [Video] is selected, even if the setting of
[96 kHz PCM Out] of [Audio 1] is set to [96 kHz], it is auto-
matically changed to 48 kHz and output (page 29).
➡Clean the disc (page 8).
➡If it has been set to the pause or slow playback mode, change
to the playback mode (page 21).
➡If the volume of the television or AV amplifier, etc., has been
set to “minimum”, raise the volume.
➡Confirm that the connector plug has been sufficiently in-
serted and that it has not been disconnected.
➡If the connector plug and terminal are dirty, wipe them.
The screen is extended vertically or horizon-
tally.
➡Adjust the [TV Screen] setting (page 30).
There are difference in volume between DVD
and CD.
➡This is due to the difference in the disc recording methods.
The picture is distorted or dark during DVD
playback
➡This player has the copy guard of an analog copy protect
system. Some discs have a copy prohibition signal. When
those types of discs are played back, a condition such as
lateral stripes on part of the screen appears, but this is not a
malfunction.
The playback screen is distorted when a DVD
video has been recorded on a VCR and played
back on a VCR
➡This player has the copy guard of an analog copy protect
system. Some discs have a copy prohibition signal and when
that kind of disc is played back on a VCR, and recorded and
played back on a VCR, it cannot be played back normally
due to the copy guard.
The television, etc., malfunctions
➡Some televisions with a wireless remote control function mal-
function due to the remote control of this player. Use them
separated from this player.
When setup menu screen appears, a screen set
to letter box suddenly becomes extended vertically.
➡When setup menu screen appears during playback in the
letter box or pan & scan modes, the screen size is forcibly
changed to the wide-screen mode, but this is not a malfunc-
tion. (See page 30)
This player may not operate normally due to outside influ-
ences such as static electricity. At such times it may operate
normally after the power cord has been temporarily unplugged
and plugged in again. When the problem has not been solved
by this procedure, consult the store where you purchased
the player or the nearest service station.