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CHAPTER 3
Setting up and connecting
3
3
Testing the DIRECTV
®
HD Receiver
The System Test feature allows you to quickly check the status of the satellite signal, your
Access Card, Receiver ID, LNB Output, and your Phone line connection. This is helpful
while troubleshooting any problem you may experience with your DIRECTV
®
HD receiver.
To start the System Test, follow these steps:
1
Press the MENU button on your remote control.
2
Highlight the Setup menu item, then press the SELECT button.
3
Highlight the System menu item, then press the SELECT button.
4
Highlight the System Test menu item, then press the SELECT
button. The System Test screen appears.
The test will begin as soon as the screen appears.
Results are displayed in a moment.
If the test discovers a problem with the satellite tuning, check
that the satellite dish is pointed properly, and that nothing is
obstructing the direct view to the satellite.
If the test discovers a problem with the Access Card, check
that the card is properly inserted. (See Inserting the Access
Card in Chapter 2 for details.)
If the test discovers a problem with the Receiver ID, contact an authorized call center.
NOTE
The Receiver ID is printed on the rear panel of your receiver and consists of twelve digits.
If the test discovers a problem with the LNB output, check an antenna signal operates before
contacting an authorized call center.
For problems with the phone line connection, be sure that the DIRECTV
®
HD Receiver is
connected to a phone line, and that the phone line is working. (Try plugging a telephone into
the line you are using for the DIRECTV
®
HD Receiver; check to see if the phone gets a dial
tone. If so, the line is working.)
5
When you have finished the Signal Strength test, you can run the test again using the on-screen
Test Again button, exit the Menu system by pressing the EXIT button on your remote control,
or use the arrow keys to highlight on-screen BACK button, then press the SELECT button to
return to the System menu.