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Additional Information
“HDD ERROR” appears in the front panel
display.
, The hard disk error occurred. Press down @/1 on
the recorder for ten seconds until “WELCOME”
appears in the front panel display. If this does not
resolve the problem, format the recorder’s HDD
by pressing down the HDD button on the
recorder for more than ten seconds until
“FORMAT” appears in the front panel display.
Note that all the contents recorded on the HDD
will be erased. If this does not fix the problem,
contact your nearest Sony dealer.
“FAN ERROR” appears in the front panel
display.
, Check that the vent on the rear of the recorder is
not blocked. Then, immediately disconnect the
mains lead. Leave the recorder off for a while,
then re-connect the mains lead, and press [/1 on
the recorder.
The Parental Lock does not work.
, Check the Parental Lock options settings
(page 90).
Mechanical sound is heard when the recorder
is off.
, While the recorder is updating the EPG
information, operational noises (such as the
internal fan) may be heard, even when the power
is off. This is not a malfunction.
The disc tray does not open and you cannot
remove the disc after you press Z (open/
close).
, Turn off the recorder. Once the clock appears in
the front panel display, disconnect the mains
lead. (If the recorder does not turn off or if the
clock does not appear in the front panel display,
disconnect the mains lead anyway.) Connect the
mains lead again while pressing down A on the
recorder, and release the button when the disc
tray opens. Then, keep
[/1 on the recorder
pressed for about ten seconds until
“WELCOME” appears in the front panel display.
“LOCKED” appears in the front panel display.
, The disc tray is locked. Cancel the Child Lock
(page 61).
Self-diagnosis Function
(When letters/numbers
appear in the display)
When the self-diagnosis function is activated to
prevent the recorder from malfunctioning, a five-
character service number (e.g., C 13 00) with a
combination of a letter and four numbers appears
in the front panel display. In this case, check the
following table.
First three
characters of
the service
number
Cause and/or corrective
action
C 13 There is a problem in the HDD.
, Contact your nearest Sony
dealer or local authorized
service facility.
The DVD is dirty.
, Clean the disc with a soft
cloth.
C 31 The DVD/CD is not inserted
correctly.
, Re-insert the disc correctly.
E XX
(xx is a number)
To prevent a malfunction, the
recorder has performed the self-
diagnosis function.
, Contact your nearest Sony
dealer or local authorized
Sony service facility and
give the five-character
service number.
Example: E 61 10