Toshiba 42AV500U Flat Panel Television User Manual


 
Chapter 8: Troubleshooting
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Closed caption problems
If the program or video you selected is not closed-
captioned, no captions will display (
page 35,36).
If text is not available, a black rectangle may appear. If
this happens, turn off the closed caption feature
(
page 35,36).
A closed-caption signal may not display correctly in
the following situations: a) when a videotape has been
dubbed; b) when the signal reception is weak; or c) when
the signal reception is nonstandard (
page 35,36).
Rating blocking (V-Chip) problems
If you forget your PIN code:
Press four times
within five seconds. The PIN code will be cleared and
you can enter a new PIN code.
The V-Chip feature is available for the U.S. V-Chip
system, or Canada (if available)(
page 39,40).
HDMI problems
For HDMI cables
Make sure to use cables with the HDMI Logo
( ) (
page 17).
For Legacy HDMI source
Some legacy HDMI sources may not work properly
with the latest HDMI TV products, due to new standard
adoption.
LED indications
The green or red LED lights on the TV front indicate the TV’
s status, as described below.
POWER
POWER
LED Indication Condition
1) Green The TV is operating properly.
2) Red Power off (standby mode)
If the problem still exists:
In the U.S., call TACP Consumer Solutions at
1-800-575-5469.
In Canada, locate the nearest Toshiba authorized service
depot by directing your web browser to www.toshiba.ca;
click “Home Entertainment,” and then click “Support.”
TV front
LED Indication