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Limited Warranty
ON PARTS AND LABOR
Covers units purchased as new in United States and Puerto Rico
Only
VIZIO provides a warranty to the original purchaser of a new
Product against defects in materials and workmanship for a
period of one year of non-commercial usage and ninety (90)
days of commercial use. If a Product covered by this warranty
is determined to be defective within the warranty period, VIZIO
will either repair or replace the Product at its sole option and
discretion.
To obtain warranty service, contact VIZIO Technical Support via
email: TechSupport@VIZIO.com or via phone at 877 MY VIZIO
(877.698.4946) from 6:00AM to 9:00PM Monday through Friday
and 8:00AM to 4:00PM Saturday and Sunday, Pacific Time, or visit
www.VIZIO.com. PRE-AUTHORIZATION MUST BE OBTAINED BEFORE
SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER. Proof of
purchase in the form of a purchase receipt or copy thereof is
required to show that a Product is within the warranty period.
Parts and Labor
There will be no charge for parts or labor during the warranty
period. Replacement parts and Products may be new or
recertified at VIZIO’s option and sole discretion. Replacement
parts and Products are warranted for the remaining portion of
the original warranty or for ninety (90) days from warranty service
or replacement, whichever is greater.
Type of Service
Defective Products must be sent to a VIZIO service center to obtain
warranty service. VIZIO is not responsible for transportation costs
to the service center, but VIZIO will cover return shipping to the
customer. PRE-AUTHORIZATION IS REQUIRED BEFORE SENDING ANY
PRODUCT TO A VIZIO SERVICE CENTER FOR WARRANTY SERVICE.
Product returns to VIZIO’s service centers must utilize either the
original carton box and shipping material or packaging that
affords an equal degree of protection. VIZIO Technical Support
will provide instructions for packing and shipping the covered
Product to the VIZIO service center.
Limitations and Exclusions
VIZIO’s one-year limited warranty only covers defects in materials
and workmanship. This warranty does not cover, for example:
cosmetic damage, normal wear and tear, improper operation,
improper voltage supply or power surges, signal issues, damages
from shipping, acts of God, any type of customer misuse,
modifications or adjustments, as well as installation and set-up
issues or any repairs attempted by anyone other than by a VIZIO
authorized service center. Products with unreadable or removed
serial numbers, or requiring routine maintenance are not covered.
This one year limited warranty does not cover Products sold “AS
IS”, “FACTORY RECERTIFIED”, or by a non-authorized reseller.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED
OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING
ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO
THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY
FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY
CAUSE WHATSOEVER INCLUDING VIZIO’S NEGLIGENCE, ALLEGED
DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE
DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE
PURCHASE PRICE OF THE PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE
FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL
LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL
OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. THIS
WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE.
CHECK www.VIZIO.com FOR THE MOST CURRENT VERSION.