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Getting Assistance
82 Chapter 8
*RSA
TM
Secure and the RSA
TM
Secure
logo are trademarks of RSA Data
Security, Inc.
The “RSA Secure” logo
ensures that only authorized
upgrades or modifications
are delivered to
your HDTV.
Off-Air Guides
If you are certain your antenna is properly set up and receiving a strong signal, but you
are receiving invalid program guide information or are having trouble tuning to a channel,
you can disable your system’s ability to acquire off-air TV program guides. If you subscribe
to DIRECTV
®
programming, you will still receive DIRECTV
®
programming guides if you do
not receive TV program guides.
To disable the TV program guide:
1. Select Assistance from the main menu.
2. Select Off-Air Guides from the Assistance menu.
Select Off-Air Guides from the Assistance menu.
3. Use the arrows on the remote to highlight Do Not Acquire Off-Air Guides and press OK
to select it. Then exit from the menu.
4. You should now rebuild the channel list by selecting System Options from the main
menu and selecting Channel Search.
Upgrades
Your HDTV is able to receive upgrades or modifications to some of its features and
functions. These modifications will occur automatically, usually at times when your TV
would likely be turned off. If your TV is on when an upgrade or modification is sent, you
may experience a disruption in reception for a minute or two. Your reception should
return to normal after the modification is complete. Please consult the Upgrades Menu to
find a schedule of upgrades or modifications planned by DIRECTV. The Upgrades feature
is enhanced by *RSA
TM
Secure.
Future Upgrades lets you review upcoming upgrades. Past Upgrades shows you the
current software version number.