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Chapter 9 85
Reference
Blank screen
• Maybe the component (VCR, DVD, etc.) connected to the input jacks is not on.
• Try another channel, because there may just not be any programming on at that time.
• Cables in back may be disconnected.
TV will not turn on
• Check to make sure it is plugged in, and try the front panel POWER button.
• Check the wall receptacle (and extension cord, if applicable) to make sure it is “live” by plugging in something else.
• Maybe remote control is not aimed at remote sensor.
• Unplug. Wait five minutes. Plug in again.
TV turns off while playing
• Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on
again. If this happens frequently, the voltage in your house may be abnormally high or low.
Problems with your system password
• If you forget your system password and subscribe to DIRECTV
®
programming, you should call DIRECTV to obtain a
new one.
Invalid program guide information
• Make sure your antenna is properly set up and receiving a strong signal. If this still does not correct the problem,
disable your system’s ability to acquire off-air TV program guides by selecting Assistance from the main menu and
then selecting Off-Air Guides.