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Troubleshooting
39
DX-32L200NA14
After Auto
Channel Search,
there are no
channels.
• Reception can vary by channel depending on
the broadcast power level of a given station.
Contact your cable or satellite TV provider.
• Make sure that the antenna or cable/satellite
box is connected securely to your TV.
• Try replacing the cable between the
antenna/cable or cable/satellite box and your
TV.
One or more
channels do not
display.
• Make sure that the channels are not blocked.
See “Setting parental control levels
” on
page 28.
• Make sure that the channels are not hidden.
The channel may have been deleted from the
channel list. You can tune to the channel by
pressing the number buttons or you can add
the channel back to the channel list. See
“Hiding channels” on page 24.
• If you are using a cable or satellite box, use the
remote that came with that box to change
channels.
• Make sure that you have the correct input
selected to view channels from the cable or
satellite box.
• If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see “Checking the digital
signal strength” on page 26.
Password is lost. • Enter 9999 to access parental controls, then
set a new password. See “Setting or changing
the password” on page 26.
Some settings
cannot be
accessed.
• If a setting is grayed, the setting is not
available in the current video input mode.
TV cabinet creaks. • When the TV is in use, the temperature rises
naturally and may cause the cabinet to expand
or contract which can cause a creaking noise.
This is not a malfunction.
Control buttons
do not work.
• Make sure that the Button Lock option is set
to No. See “Locking control buttons
” on
page 27.
• Unplug the power cord, wait a few seconds,
then plug the cord back in and turn on your
TV.
TV keeps turning
off.
• Make sure that the sleep timer is not turned
on. See “Setting the sleep timer” on page 32.
Note
If the problem is not solved by using these
troubleshooting instructions, turn off your TV, then
turn it on again.
Problem Solution