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LifeBook S Series – Section Five
TROUBLESHOOTING TABLE
Problem Page
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 62
DVD/CD-ROM Drive Problems. . . . . . . . . . . . . page 62
Port Replicator Problems. . . . . . . . . . . . . . . . . . . page 63
Floppy Disk Drive Problems. . . . . . . . . . . . . . . . page 63
Hard Drive Problems. . . . . . . . . . . . . . . . . . . . . . page 64
Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 64
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 64
Problem Page
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 65
Parallel, Serial and USB Device Problems . . . . . page 65
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 65
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 66
Shutdown and Startup Problems . . . . . . . . . . . . page 68
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 69
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 70
Problem Possible Cause Possible Solutions
Audio Problems
There is no sound coming
from the built-in speakers.
The volume is turned too low. Adjust the volume control on your notebook.
The software volume control is
set too low.
Adjust the sound volume control settings in your
software, operating system and applications.
Headphones are plugged into
your notebook.
Plugging in headphones disables the built-in
speakers, remove the headphones.
BIOS audio settings
are incorrect.
Set the BIOS setup utility to the default values within
the Multimedia Device Configuration menu. (See
BIOS Setup Utility on page 33 for more information)
Software driver is not config-
ured correctly.
Refer to your application and operating system
documentation for help.
DVD/CD-RW/CD-ROM Drive Problems
LifeBook notebook fails to
recognize DVD/CD-RW/
CD-ROM’s.
Protective sheet is still in the
DVD/CD-RW/CD-ROM
drive tray.
Replace DVD/CD-RW/CD-ROM in tray.
DVD/CD-RW/CD-ROM is
not pushed down onto raised
center circle of
the drive.
Open DVD/CD-RW/CD-ROM tray and re-install
DVD/CD-RW/CD-ROM properly.
DVD/CD-RW/CD-ROM tray
is not latched shut.
Push on the front of the DVD/CD-RW/CD-ROM
tray until it latches.
Incorrect DVD Player or no
DVD Player software is
installed.
Install DVD Player software. (See “Media Player
Software” on page 45 for more information.)
S Series.book Page 62 Friday, April 20, 2001 5:16 PM