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Symptom Reason Solution
The mouse pointer moves too slow
or too fast.
The mouse speed or acceleration is not set correctly. Change the mouse pointer tracking speed. For more
information, see “Fine-tuning the wireless mouse pointer
control” on page 34.
The mouse pointer drifts on the
screen.
The mouse sensor my require recalibration. Place the mouse on the desk for 4 or more seconds to steady
the pointer.
The mouse LED does not fl ash in
the charging cradle and the mouse
does not charge.
The mouse has dirty contacts.
The battery pack recharge life has ended.
Clean the contacts on the bottom of the mouse.
Replace the battery pack.
The mouse battery life is running out
too quickly.
The mouse is being used on a dark surface. Use the mouse on a light-colored surface to minimize
battery drain.