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SYMPTOM CAUSE SOLUTION
Some remote buttons do not operate • Function not permitted at this time • With most discs, some functions are not permitted at certain
during DVD play; prohibited symbol times (e.g., Track Skip) or at all (e.g., direct audio track
Ø appears selection).
The OSD menu is in a foreign • Incorrect OSD language • Change the display language selection in the SYSTEM SETUP
language menu.
The Ø symbol appears • Requested function not available • Certain functions may be disabled by the DVD itself during
at this time some passages of a disc.
Picture is displayed in the • Incorrect match of aspect-ratio • Change aspect-ratio settings.
wrong aspect ratio settings to disc
Disc will not copy to VCR • Copy protection • Many DVDs are encoded with copy protection to prevent
copying to VCR.
Password not accepted • Incorrect password being used or • Stop play of disc and clear all displays from screen.
password has been forgotten Press and hold Clear Button until the display blinks.
This resets the password and all settings to their defaults.
You will need to reenter all audio, video and system settings.
Screen Saver not activated • Screen saver will not activate when • Move cursor to main disc information or playlist area
cursor is in column of icons on left to avoid burn-in on plasma and CRT displays.
side of screen
Cannot program playlist • Programmed play is not available for • Programmed play is available only for CDs.
all disc types
• DVD 38 must be in Stop mode to • Stop play of disc before programming a playlist.
program a playlist
In addition to the items shown above, additional information on troubleshooting possible problems with your DVD 38, or installation-related issues,
may be found in the list of "Frequently Asked Questions" which is located in the Product Support section of our Web site at www.harmankardon.com.
TROUBLESHOOTING GUIDE
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