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5.19 Preparing for Shipment
If you need to repack the antenna unit for shipment, the shipping
restraint that you removed during installation must be
reattached. Follow the steps below to reinstall the restraint and
get the antenna unit ready for shipping.
1. Using a heavy-duty tie-wrap (which you detached at
the time of installation), secure the antenna frame to
the internal sensor’s mounting bracket.
2. Place some foam between the reflector and the
baseplate to keep the reflector from moving.
3. Pack the TracVision G8 antenna unit in its original
package. Secure the box to a pallet to ensure
upright transport.
4. As detailed in the warranty accompanying this
product and printed on the last page of this
manual, a Return Material Authorization (RMA)
number is required prior to the return of the
TracVision G8 system to KVH. Contact the KVH
Technical Support Department at +1 401 847-3327
or via e-mail at techs@kvh.com to obtain the RMA
number. Please review your warranty to
familiarize yourself with all requirements,
liabilities, and policies.
Maintenance
54-0198
123
Figure 5-48
Azimuth Shipping Restraint
Tie-wrap
Sensor
Bracket
Frame
When rotating the azimuth
mechanism by hand, go slowly!
Hitting the mechanical stops with
excessive force will damage the
azimuth limit switch.
KVH is not liable for damage
caused by improper shipping.
Before returning the product, be
sure to obtain an RMA number
from KVH’s Technical Support
Department and write the
number on the outside of the
box. Shipments received without
an RMA number will be returned
to you at your expense.