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User Guide
51
Troubleshooting
The TV goes blank or the input source changes
■ The Device Overview page item might be programmed to switch
the input source. Select the device without issuing IR codes
(page 8).
The configuration file is corrupted
■ When this very unlikely event occurs, you can use Wizz.it to
upload a new configuration file. Taken into account that all your
customized commands, devices, and macros will be lost and
you will have to reprogram your RC5400. The Rivert function
on the third Setup page is also available to get the smaller size
of the default configuration file.
Error messages
■ If one of the following error messages occurs, please contact
your Marantz authorized dealer or Marantz customer service:
l Can’t open configuration file
l Configuration file error
l No configuration file found
l Invalid configuration file version
Tip The bulletin boards and friendly users at www.remotecentral.com
can often give you help with problems on weekends or in
evenings when your Marantz authorized dealer or Marantz
technical support may not be available.
Recharging Problems
The batteries won’t recharge
■ Make sure you are using the rechargeable battery pack and the
docking station (DS5400) supplied with your RC5400.
■ Make sure the battery pack is installed properly in your RC5400
(see page 4).
The indicator light on the docking station flashes
■ Check if the contacts on the docking station are clean and free
of obstructions.
■ Make sure the RC5400 lies properly on the docking station.
■ Make sure the battery pack is installed properly (see page 5).