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Appendices 113 Appendices 113
Appendix D: Troubleshooting, continued
Sound
Symptom Remarks
1. There is no sound even when the volume is
turned up.
• Check if the
MUTE
button is on.
• The TV’s “Listen to:” setting may be set to SAP.
• Check that the TV Speakers setting is On in the Audio/Video
menu.
• If using an A/V receiver, check audio source in Input Selection
menu.
• Perform a System Reset.
2. The sound does not match the screen
picture.
• The TV’s Listen to: setting may be set to SAP.
• If using stereo or A/V receiver speakers, check their input
selection.
• If using stereo or A/V receiver, check that AUDIO OUTPUT
LEFT/RIGHT or DIGITAL AUDIO OUTPUT on TV’s back panel
is connected to the A/V receiver.
Picture
Symptom Remarks
9. Screen is black when trying to view digital
channels or IEEE 1394 device.
The PerfectColor™ color balance has been incorrectly set. Press
VIDEO
repeatedly until you see the PerfectColor option and press
ENTER
to open the PerfectColor ™ menu.
10. DVCR analog/digital problems. If the tape is currently playing but no picture displays, there
may be a mismatch of the media with the display. Press
INPUT
to display the Input Selection menu. Press
ENTER
for the DVCR
device. If digital is selected, try analog, or if analog is selected, try
digital.
11. Cannot see a picture from a DV Camcorder. Use analog connections for video and audio. You can still use the
IEEE 1394 connection for control functions, however.
Indicators
Symptom Remarks
Status indicator light is a steady/flashing red.
Service may be required. Turn off the TV and unplug the set
from the AC power source. Wait one minute and then plug the set
back in.
If the LED is still on, contact your dealer or a Mitsubishi Autho-
rized Service Center. See www.mitsubishi-tv.com or call
1-800-332-2119 to receive Authorized Service Center information.