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Appendices 115 Appendices 115
Appendix D: Troubleshooting, continued
IEEE 1394 Devices
Symptom Remarks
5. There is no audio and video from the IEEE
1394 device.
• The device is not turned on. Turn the device power on.
• No media (tape or disc) is inserted into the device.
• The media is blank (has no recording).
• The play command failed - Try pressing play again on the
device’s remote control or front panel.
• The device is already in use (for example, the device is cur-
rently recording).
• The source is copy-protected or violates copy protection.
• The device’s digital video signal is not supported by the TV,
as may be the case with an IEEE 1394 signal from a com-
puter. Use analog connections instead, if available.
• The device is not an audio/video device.
• Too many other devices are already communicating over IEEE
1394. Remove or stop some devices and try again.
6. The IEEE 1394 device cannot be selected (is
grayed out).
•
The device may be busy with a recording. Cancel the recording.
• You have connected more than seven IEEE 1394 devices.
Unplug the eighth device and one other device. Plug the new
device back in.
7. All IEEE 1394 devices disappear. • The connected devices must not be in a loop that returns to
the TV. Make sure a device is connected at the end.
• Disconnect all the cables and devices from the TV. Replace
them one by one to locate the problem device or cable.
• Use System Reset (front control panel).
8. An IEEE 1394 device has been plugged in
but does not appear in the Input Selection
menu (not discovered).
• The IEEE 1394 connection to the TV or another device is not
secure or is loose.
• The IEEE 1394 device is not powered on.
• A device in the IEEE 1394 chain is not powered on. Turn on
all the devices.
• The device discovery can take as long as a minute to initiate.
• IEEE 1394 cable is too long (maximum of 15 feet between
devices).
• The IEEE 1394 device uses an incompatible protocol and will
not be discovered
9. Cannot view video from an IEEE 1394
DV
camcorder.
Use analog connections for video and audio. You can still use the
IEEE 1394 connection for control functions, however.
10. An IEEE 1394 device is not responding
properly.
• Unplug the device’s power cord. Wait at least ten seconds
and plug it in again.
• Some IEEE 1394 devices are not supported by the TV
because of incompatible standards.
NetCommand
Symptom Remarks
1. Cannot see the A/V Receiver menu.
The A/V Receiver is not connected to any video input of the TV.
To check the A/V Receiver menu, temporarily plug into an unused
input of the TV, such as Input 3. Exit the Auto Input Sensing screen
and select Input 3 from the Input Selection menu. Press
MENU
.