Filter
Top Products
67
• The TV does not power on.
• The TV remote control does not work.
• The TV takes several seconds to respond to
channel commands.
• You cannot access a channel.
• On-screen displays appear each time you
change a function.
• You cannot program the TV to turn on automati-
cally.
• There is no sound even when the volume is
turned up.
• You have forgotten your parent lock passcode.
• PIP does not display a picture.
• The sound does not match the screen picture.
• There is a large black or gray rectangle on the
screen.
• You cannot see a picture when you play a VCR
tape.
Appendix F : TroubleShooting
Appendix F: Troubleshooting
Problem Possible Solution
• Check that the power cord is connected correctly.
• The lamp may be burned-out.
• The lamp cover or filter cover may not be properly
closed.
• Check that the batteries are installed correctly.
• Check that the selected switch is set to “TV”.
• Be no further than 20 feet from the TV when using the
remote control.
• Press ENTER after a channel number to avoid
delays.
• Use the three digit number, i.e. 002 for channel 2.
• Use number keys instead of CHANNEL up/down.
• Be sure the channel you want to view is in memory.
• Check that the TV is turned to the correct input
source for that channel, by pressing the INPUT
button.
• Make sure the V-Chip lock is off (page 36).
• This is part of normal TV operation.
• The TV may be locked.
• The clock may not be set.
• Check to see if the MUTE button is on.
• The TV’s “Listen to:” setting may be set to SAP.
• Check that “TV Speakers” setting is ON.
• See
Appendix A, Bypassing the V-Chip Lock
, page
57.
• Make sure the V-Chip lock is off (page 36).
• Not all inputs can be displayed as a PIP (page 14).
• External picture source equipment is not turned on.
• The TV’s “Listen to:” setting may be set to SAP.
• If using stereo or A/V reveiver speakers, check input
selection on the stereo or A/V receiver.
• If using stereo or A/V receiver, check that AUDIO is
from MONITOR OUTPUT on TV’s back panel.
• The TV closed captioning has been set to “text”
mode, but there is no text information being broad-
cast. Turn Off in the CAPTIONS menu (page 34).
• If you connected your VCR with A/V cables, use the
INPUT button to select the Input source (INPUT-1,
INPUT-2, INPUT-3, INPUT-4, or INPUT-5) that the
VCR is connected to.
• Check your VCRs owner’s guide for further trouble-
shooting.