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Chapter 5 • Troubleshooting
The Problem Possible Cause Possible Solution
I connected a
SCSI hard
disk to MGW,
but MGW
2400 won’t
boot.
• You may have
chosen a
forbidden SCSI
address.
• Check the SCSI address.
Note that ‘7’ is reserved for
the SCSI controller inside
MGW 2400.
I can’t encode
a stream, the
Source LED is
off and the
Channel LED
is green.
• Bad source or no
source connected
• Connect the source properly.
The Channel
LED is red
• Channel error • Restart encoding using
different parameters. If this
does not help, refer to the
Error Message list in the
MGW 2400 EMS help file.
The Channel
LED blinks
red
• Software error • If this error persists, call for
technical support.
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