Polycom HDX Systems Universal Remote User Manual


 
CHANGING THE WAY CALLS ARE ANSWERED
© Polycom, Inc.
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Changing the Way Calls Are Answered
Your system administrator may have configured the system to let you choose
the way incoming calls are handled.
Temporarily Refusing Calls
If you do not wish to be disturbed by calls, you can refuse incoming calls with
the Do Not Disturb feature. Callers hear a busy signal and you receive no
notification about incoming calls. You can, however, make outgoing calls.
To temporarily refuse incoming calls:
1. On the Place a Call screen, select
in the lower right corner of the
screen.
2. Select On to set Do Not Disturb.
While the system is not accepting calls, you see
in the lower right corner
of the screen. This setting stays in effect until you change it.
Setting your status to I am Available or I am Busy on the contact list home screen
changes the Do Not Disturb icon status on the Place a Call screen, if it is displayed there.
Likewise, changing the Do Not Disturb icon on the Place a Call screen changes your
status on the contact list home screen.
Answering Calls Automatically
Depending on your system configuration, you can specify whether to answer
calls automatically or to have the system announce incoming calls and wait for
you to answer manually.
Automatically answering calls is convenient, but it can create security issues. An
unexpected caller could interrupt a meeting in progress or look at equipment and notes
left in an empty room.
To prevent incoming callers from overhearing a conversation not intended for them, you
can choose to mute all automatically answered calls.
To automatically answer calls:
1. Select System from the Place a Call screen.
2. Select User Settings from the System screen.
3. If you want to automatically answer incoming point-to-point calls, scroll
to Auto Answer Point-to-Point Video, press
on the remote
control and select Yes.