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Before contacting the Samsung after-sales service, perform the following simple checks.
If you are unable to solve the problem after reading the below instructions, note:
•
The model and serial number on the rear of your DVD-VCR.
•
The warranty information.
•
A clear description of the problem.
Then contact your nearest SAMSUNG after-sales service.
Problem Solution
No power ◆ Check that the power plug is connected to a wall outlet.
◆ Have you pressed the STANDBY/ON button?
You cannot insert a video cassette ◆ Avideo cassette can only be inserted with the window
side up and the safety tab facing you.
The television programme ◆ Check the DVD-VCR aerial connections.
was not recorded ◆ Is the DVD-VCR tuner properly set?
◆ Check if the safety tab is intact on the cassette.
Timer recording was unsuccessful ◆ Was the STANDBY/ON button pressed to activate the timer?
◆ Re-check the recording start/stop time settings.
◆ If there was a power failure or interruption during timer
recording, the recording will have been cancelled.
You cannot see normal broadcasts ◆ Check the tuner or external setting. It should be on tuner.
◆ Check the TV or VCR aerial connections.
Noise bars or streaks on playback ◆ Press the
TRK (
""
or
##
)
buttons to minimize this effect.
When the
$
II
button is pressed ◆ Astill picture may have “noise bars”, depending on the
during playback, the still picture
condition of the tape. Press the
TRK (
""
or
##
)
buttons
has severe “noise bars” streaks during slow motion to minimize this effect.
Video Head Cleaning ◆ If poor pictures appear on a variety of cassettes, the video
heads may need cleaning. This is not a common problem
and unless it appears, the heads should not be cleaned.
When cleaning the video heads, read all instructions
provided with the head cleaning cassette. Incorrect head
cleaning can permanently damage the video heads
If when tuning in your TV to the
DVD-VCR, TV does not find the Screen
or the pattern when found suffers from
interference, it may be due to the DVD-VCR
output channel clashing with the normal
TV transmissions in your area.
To prevent this you will need to change the
DVD-VCR output channel in the following way.
1. Remove the aerial input plug the socket marked (Aerial symbol)
on the rear of the DVD-VCR.
2. Carry out the instructions “Tuning Your Television for the DVD-
VCR” (See page 15).
3. Carry out the instructions “Setting the VCR output Channel”
(See page 20), move the channel number several channels
down from the original setting. (Example: from 60 to 69).
4. Replace the aerial plug into the socket marked (Aerial symbol)
on the rear of the DVD-VCR.
5. Re-tune your TV to the DVD-VCR again by following instructions
“Tuning Your Television for the DVD-VCR” (See page 15).
6. If the problem still exists repeat steps 1 to 5 moving several
more channels away from the original setting.
Troubleshooting Guide (VCR)