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Fibre Channel Interface Manual, Rev. D 359
14.0 Seagate Technology support services
Online Services
Internet
www.seagate.com for information about Seagate products and services. Worldwide support is available 24
hours daily by e-mail for your questions.
Presales Support: www.sea
gate.com/support/email/email_presales.html or DiscPresales@Seagate.com
Technical Support: www.sea
gate.com/support/email/email_disc_support.html or DiscSupport@Seagate.com
mySeagate
my.seagate.com is the industry’s first Web portal designed specifically for OEMs and distributors. It provides
self-service access to critical applications, personalized content and the tools that allow our partners to man-
age their Seagate account functions. Submit pricing requests, orders and returns through a single, password-
protected Web interface—anytime, anywhere in the world.
For support, questions and comments:
E-mail: partner.support@seagate.com
Phone (direct): +1-405-324-4740
Phone (toll-free): 1-877-347-2444 (US and Canada), or access a complete list of region-specific international
toll-free phone numbers at my.sea
gate.com
reseller.seagate.com
reseller.seagate.com supports Seagate resellers with product information, program benefits and sales tools.
You may register for customized communications that are not available on the web. These communications
contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about
the benefits or to register, go to reseller.sea
gate.com, any time, from anywhere in the world.
reseller.sea
gate.com partner support
24 hours a day, seven days a week:
By web form: reseller.sea
gate.com/contact/forms
By phone: Access a complete list of regional phone numbers at reseller.seagate.com/support/
Seagate Online Store
US customers can purchase Seagate disc drives 24 hours daily at www.seagate.com/buy/online/.
Automated Phone Services
SeaFONE
®
(1-800-SEAGATE) is the Seagate toll-free number (1-800-732-4283) to access our automated
self-help and directory assistance for Seagate support services. Using a touch-tone phone, you can find ser-
vice and support phone numbers, answers to commonly asked questions, troubleshooting tips and specifica-
tions for disc drives 24 hours daily. International callers can reach this service by dialing +1-405-324-4770.