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Problems after installation
Not every picture or sound problem is caused by a defect in your DTR. Leads having been
accidentally pulled out or worn out batteries in the remote control can also cause impairment.
If your unit does something unexpected while you are using it, please unplug it, wait a
few seconds, plug it in again, then wait for the lights on your DTR to change to solid RED
or GREEN. If this fails to solve the problem or the following measures do not bring about
satisfactory results, please consult an authorized dealer.
FAULT CAUSE / REMEDY
Recorder does not
respond to remote
control.
Press the DTR button on the handset.
Point the remote control at directly at the DTR.
Remove all obstacles in the path of the remote control signal.
Check or replace the remote control batteries.
Re-boot the DTR by briey interrupting the mains power.
No picture.
Disrupted picture.
Check all connections at the rear of the unit.
Check the
RF IN connection. Ensure cables to TV are inserted
correctly.
Select AV channel on TV set.
Refer to reception problems on page 30.
No sound. Check all connections at rear of unit.
No sound from VCR VCR sound is not available at the Digital audio output socket.
Connect VCR to your amplier directly.
No power or
indicators not lit.
Check mains plug is inserted correctly and the power is switched on.
Check that the mains socket is operational. (Use a lamp to test it.)
Picture shape looks
wrong.
Set your DTR to match your type of TV. 4:3 = conventional
See page 25 for instructions. 16:9 = widescreen
DT
R won’t record
any more.
The hard disk is full. Clear some space to allow the DTR to record.
An archiving event is occurring, wait for it to nish.
Live Pause won’t
work.
Two record events are happening at the same time.
Wait for the recordings to stop.
The hard disk is full. Clear some space to allow the DTR to record.
There is a humming
noise in the DTR.
This is the noise from the hard disk and is normal.
It will not generally be noticeable and is unavoidable.
DTR won’t change
channels.
Two record events are happening at once.
Wait for the recordings to stop.
Programme Guide
is empty.
You must leave the DTR plugged in overnight to allow it to receive
the programme information.
Subtitles not
appearing.
Not all programmes have subtitles.
Check with your broadcaster for details on subtitled programmes.
Information