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15. TROUBLESHOOTING
Remedy
• Connect correctly.
• Connect to the AC outlet. (The Digital
Video Recorder supplies power to the
Remote Controller even when in standby
mode.)
• Connect correctly.
• Switch on the power.
• Connect equipment correctly. (Refer to p.
13; Equipment Selection.)
• Enter the password and log in to the
desired operation level. (Refer to p. 33;
Log-In and Log-Out.)
• Enter the password and log in to the
desired operation level. (Refer to p. 32;
Entering the Digital Video Recorder
Password.)
• Insert the USB key.
• Set “Control” in the group settings to ON.
(Refer to p. 40; Group Settings.)
• Set the Monitor lock settings to [UNLOCK].
(Refer to p. 50; Monitor Lock.)
• Perform DVR check to confirm that the
Digital Video Recorder to be operated is
recognized. (Refer to p. 49; DVR Check.)
• Select equipment correctly. (Refer to p.
13; Equipment Selection.)
• Match the camera address and the Digital
Video Recorder’s video input number.
(Refer to p. 52; Equipment Connections.)
• Match the transmission rate. (Refer to p.
45; Camera Protocol.)
Symptom
Power not supplied to
the Remote Controller.
Cannot operate the
Digital Video Recorder
from the Remote Cont-
roller.
Cannot operate the
Combination Camera
from the Remote Con-
troller.
Possible Cause
[If the supplied modular cable is used]
• The Remote Controller is not
correctly connected to the Digital
Video Recorder using the supplied
modular cable.
• The Digital Video Recorder’s power
source is not connected to the wall
AC outlet.
[If the AC adapter is used]
• AC adapter not correctly connected.
• The Digital Video Recorder’s power
not switched on.
• The Digital Video Recorder to be
operated not selected.
• Password for the Remote Controller
not set.
• Password for the Digital Video
Recorder not set.
• The Digital Video Recorder’s USB
key detached.
• Access to the Digital Video Recorder
to be operated not allowed.
• Monitor lock function enabled.
• Communications not performed
between the Remote Controller and
Digital Video Recorder.
• The Combination Camera to be
operated not selected.
• Camera address not matched.
• Transmission rate not matched.