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Troubleshooting
Picture problems
Other problems.
If your TV’s problem is not addressed in this Troubleshooting section or
the recommended solution has not worked, then use the Reset Factory
Defaults procedure. For instructions, see “Resetting Factory Defaults” on
page 54.
TV will not turn on.
Ensure the power cord is plugged in properly, and then press the
POWER button.
Replace the batteries in the remote control. For instructions, see
“Installing batteries” on page 36.
Try the control panel buttons on the TV.
Picture problems
General picture problems.
Check the antenna/cable connections. For instructions, see
“Connecting Your TV” on page 21.
Press the INPUT button on the remote control or on the TV, and
then select a valid video input source (see “Selecting the video
input source” on page 55). If no device is connected to an input on
the TV, no picture appears when you select that particular input
source. For device connection details, see “Connecting Your TV”
on page 21.
Antenna reception may be poor. Use a highly directional outdoor
antenna (if applicable).
The station may be having broadcast difficulties. Try another
channel.
Adjust the picture quality. For instructions, see “Using the advanced
picture settings” on page 109.
Cannot view external signals or channel 3 or 4.
If you cannot view signals from external devices connected to
VIDEO, ColorStream
®
HD, HDMI 1, HDMI 2, PC, or from
channel 3 or 4, ensure that the Input Lock is set to Off. For
instructions, see “Using the Locks menu” on page 83.
Noisy picture.
If you are watching an analog channel (off-air broadcast or Cable
TV), you can set the CableClear
®
feature to reduce visible
interference in the TV picture. For instructions, see “CableClear®
digital Noise Reduction” on page 111.