Filter
Top Products
© 2007, Micro Motion, Inc.
All rights reserved
GI-00381 (5/07)
Micro Motion Return Policy
For Use in the U.S.A.
With Used Micro Motion Equipment
Definitions
New and unused equipment
Only equipment that has not been removed from the original shipping package will be considered new
and unused. New and unused equipment includes sensors, transmitters, or peripheral devices which:
• Were shipped as requested by the customer but are not needed, or
• Were shipped incorrectly by Micro Motion.
Used equipment
All other equipment is considered used. This equipment must be completely decontaminated and cleaned
before being returned. Document all foreign substances that have come in contact with the equipment.
Before you begin
This document is for returning used equipment to Micro Motion in the United States.
• For instructions on returning new and unused equipment, our new and unused equipment return
policy is available as a separate document.
• For instructions on returning equipment to Emerson offices around the world, our international return
policies are available as separate documents.
To obtain any of our return policies, procedures, and forms, contact the Micro Motion Customer Service
Department during business hours:
• In the U.S.A., phone 1-800-522-6277 or 1-303-527-5200 between 6:00 a.m. and 5:30 p.m. (Mountain
Standard Time), Monday through Friday, except holidays.
• In Europe, phone +31 (0) 318 495 555, or contact your local sales representative.
• In Asia, phone (65) 6777-8211, or contact your local sales representative.
The latest return policies, procedures, and forms are also available from the Micro Motion web site:
www.micromotion.com.
These procedures must be followed for you to meet governmental requirements. They also help us
provide a safe working environment for our employees. Failure to follow these requirements will result in
your equipment being refused delivery.