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Chapter 5
Troubleshooting
Diagnostics
129
Online Support Tools List
The following online support tools are available on HP-UX 11.23 hosted servers. In some cases, a tool, such as
a disk exerciser, is generic to many types of hardware; in other cases, a tool, such as a tape diagnostic, is
specific to a particular technology or type of tape drive.
Offline Support Tool Availability
Updates to the EFI HP service partition (HPSP) are available through the CD Installer option on the IPF
Offline Diagnostics and Utilities CD. At a minimum, an ISO image of the IPF Offline Diagnostics and
Utilities CD is available from the HP website.
Offline Support Tools List
The following offline support tools are available:
Table 5-10 Online Support Tools List
Functional Area Information Verify Exercise Diagnose Expert
System Yes No No No No
CPU/FPU No No Yes No Yes
Memory Yes No Yes No No
Graph ics Yes Yes Yes No No
Core I/O LAN Yes Yes Yes Yes No
Disk /Arrays Yes Yes Yes No No
Tape Yes Yes Yes Yes Yes
M/O Yes No No No Yes
Add-On Network I/O Cards Yes Yes Yes No Yes
Add-On Mass Storage I/O Cards Yes No No No No
Table 5-11 Offline Support Tools List
Offline Tool Functional Area
CPUDIAG Processor Diagnostic
MEMDIAG Memory Diagnostic
MAPPER System Mapping Utility
PLUTODIAG SBA/LBA Chipset
PERFVER Peripheral Verifier
DFDUTIL SCSI Disk Firmware Update Utility
DISKUTIL Disk Test Utility (Non-Destructive)
COPYUTIL Data Copy Utility