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TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE
SYMPTOM POSSIBLE CAUSE SOLUTION
Unit does not turn on • Main Power Switch
0
turned off • Press in Main Power Switch
0
.
• No AC power • Check AC power plug and make certain
any switched outlet is turned on.
• Standby pressed within 4 seconds • Press the Standby Switch at least
after Main Power Switch 4 seconds after the unit has been
turned on by the Main Power Switch
0
.
Disc does not play • Disc loaded improperly • Load disc label-side up; align the disc
with the guides and place it in its
proper position.
• Incorrect disc type • Check to see that disc is CD, CD-R,
CD-RW, VCD, SVCD, MP3, WMA,
DVD-R, DVD-RW, DVD+R, DVD+RW
(standard conforming) or DVD-Video;
other types will not play.
• Invalid Region Code • Make sure disc’s Region Code matches
code shown on rear panel of unit.
• Rating is above parental preset • Enter password to override or change
rating settings (see page 23).
No picture • Intermittent connections • Check all video connections.
• Wrong input • Check input selection of TV or receiver.
• Progressive Scan output selected • Use Progressive Scan mode only with
compatible TV.
• Video Off feature active • Press Video Off Button
E
to reactivate
video circuitry (see page 39).
No sound • Intermittent connections • Check all audio connections.
• Incorrect digital audio selection • Check digital audio settings.
• DVD disc is in fast or slow mode • There is no audio playback on DVD discs
during fast or slow modes.
• Surround receiver not compatible • Use analog audio outputs.
with 96kHz PCM audio
Picture is distorted or jumps during • MPEG-2 decoding • It is a normal artifact of DVD playback
fast-forward or reverse play for pictures to jump or show some
distortion during rapid play.
Some remote buttons do not operate • Function not permitted at this time • With most DVDs, some functions are
during DVD play; prohibited not permitted at certain times (e.g.,
symbol appears (see below) Track Skip) or at all (e.g., direct audio
track selection).
The OSD menu is in a foreign • Incorrect OSD language • Change OSD language selection
language (see page 22).
The symbol appears • Requested function not available • Certain functions may be disabled by
at this time the DVD itself during passages of a disc.
Picture is displayed in the • Incorrect match of aspect • Change aspect ratio settings (see page 25).
wrong aspect ratio ratio settings to disc
Remote control inoperative • Weak batteries • Change both batteries.
• Sensor is blocked • Clear path to sensor or use optional
outboard remote sensor.
Disc will not copy to VCR • Copy protection • Many DVDs are encoded with copy protection
to prevent copying to VCR.
DVD280 OM 7/12/04 4:42 PM Page 46