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Problem Symptom Action Reference
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The remote control unit
does not work
The battery of the remote control unit
has run out.
Change new batteries for the remote
control.
(A page 19)
The remote control code of this unit
and the remote control unit are
different from each other.
Change the “REMOTE CONTROL CODE”
for the remote control to the same number
used by this unit.
(A page 19)
A “LOCKED” message appears on
the display window of the unit.
Disable the “mode lock” setting. (A page 91)
The disc cannot be
ejected
A “LOCKED” message appears on
the display window of the unit.
Disable the “tray lock” setting. (A page 91)
The “READING” message does not
disappear from the unit’s display
window, and the disc tray does not
open when the [ M ] button is
pressed.
Pressing the [ M ] button at the front of the
unit for five seconds or longer opens the
disc tray. To close the disc tray after
removing the disc, press the [ A ] button,
and wait until the tray is closed and power
is turned off.
(If the disc tray does not open after
pressing the [ M ] button for five seconds
or longer, consult our authorized dealer.)
-
The disc cannot be
played
A disc that cannot be played on this
unit is inserted.
Confirm that the disc is playable on this
unit.
(A page 13)
The region code of the BD or DVD is
different from that of this unit.
Confirm that the region number is playable
on this unit.
(A page 13)
An unfinalized DVD disc that is
recorded using another device is
inserted.
Use that device to finalize the disc. -
Output is at “480i” (for
NTSC) or “576i” (for
PAL) regardless of the
component output
resolution setting
The component output setting may
be changed to “480i” (for NTSC) or
“576i” (for PAL) after viewing at a
setting of 1080/24p using an HDMI
connection.
Turn the power off, and turn it on again. -
The aspect ratios of the
HDMI output and
component output are
different
When two monitors are connected
respectively to the HDMI output and
component output terminals of this
unit, the screen aspect ratio of the
component output may not be
appropriate if “VIDEO PRIORITY
MODE” is set to “HDMI”.
When two monitors are connected
simultaneously, users are recommended
to set “VIDEO PRIORITY MODE” to
“COMPONENT”.
(A page 88)
Mode Conversion
cannot be performed
although “SEAMLESS”
in the “MODE CHANGE”
menu is set to “AFTER
POWER OFF” and the
power is turned off.
Turning off the power may not start
mode conversion even if “AFTER
POWER OFF” in “SEAMLESS” is set
and mode conversion is interrupted
by the power being turned on while
mode conversion is in progress.
Cancel mode conversion. (A page 81)
.
Others
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