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Troubleshooting—Continued
Reception is noisy, FM stereo reception is noisy, or
the FM ST indicator doesn’t appear
• Relocate your antenna.
• Move the DVD receiver away from your TV or com-
puter.
• When listening to an AM station, operating the remote
controller may cause noise.
• Passing cars and airplanes can cause interference.
• Concrete walls weaken radio signals.
• If nothing improves the reception, install an outdoor
antenna.
The remote controller doesn’t work
• Make sure that the batteries are installed with the cor-
rect polarity (page 11).
• Install new batteries. Don’t mix different types of bat-
teries, or old and new batteries (page 11).
• Make sure that the remote controller is not too far
away from the DVD receiver, and that there’s no
obstruction between the remote controller and the
DVD receiver’s remote control sensor (page 11).
• Make sure that the DVD receiver is not subjected to
direct sunshine or inverter-type fluorescent lights.
Relocate if necessary.
• If the DVD receiver is installed in a rack or cabinet
with colored-glass doors, the remote controller may
not work reliably when the doors are closed.
• When using the remote controller to control other
manufacturers’ AV components, some buttons may
not work as expected.
Can’t control a TV
• Make sure you’ve entered the correct remote control
code.
• To control another manufacturer’s TV, point the
remote controller at the component. Be sure to enter
the appropriate remote control code first (page 53).
Can’t control an RI Dock
• Make sure that the cable and analog audio cable
are connected properly. Connecting only an cable
won’t work (page 26).
• To control an RI Dock that’s connected via , point
the remote controller at the DVD receiver.
The functions don’t work
• To use , you must make an connection and an
analog audio connection (RCA) between the compo-
nent and DVD receiver, even if they are connected
digitally (page 26).
The disc won’t play or is automatically ejected after
loading
• Make sure the disc is free from dirt and dust and is not
damaged (page 10).
• Make sure the disc is loaded with the label side face up
and aligned properly in the disc tray guide.
• If the region number on a DVD-Video disc does not
match the number on the receiver, the disc cannot be
used (page 68).
• Condensation inside the receiver: Allow time for con-
densation to evaporate. Avoid using the player near an
air-conditioning unit.
• Reload the disc with the label side face up.
• If the Parental Lock function is active, defeat it or
change the level (page 66).
The disc doesn’t play in the correct order
• Defeat special playback modes such as Repeat Play,
Memory Playback, and Random Playback
(pages 46–48.)
Track numbers cannot be stored when setting
MEMORY playback
• Make sure that the disc has been loaded, and the
track(s) you try to program are included on the disc.
It takes a long time until playback starts
• It may take time for the DVD receiver to load and read
a CD or DVD that contains many tracks.
New settings made in the onscreen setup menus
while a disc is playing are ineffective
• Some settings can be changed while a disc is playing,
but are not effective until the disc is stopped then
restarted: Press the Stop [ ] button, then start play-
back again.
Screen is stretched or aspect does not change
• The “TV Shape” setting in the onscreen setup menu
is incorrect. See page 60 for how to set it correctly for
your TV/monitor.
Picture disturbance during playback or the picture is
dark
• This receiver is compatible with Macro-Vision Sys-
tem copy guard. Some discs include a copy prevention
signal, and when this type of disc is played back,
stripes etc., may appear on some sections of the pic-
ture depending on the TV. This is not a malfunction.
• Due to the receiver’s copy protection circuits, connec-
tion of this device through a VCR or an AV selector
may prevent recording or cause picture problems. This
is not a malfunction.
Tuner
Remote Controller
Disc Playback