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80 Pelco Manual C681M-D (2/02)
Description of problem Please consult the following
The unit will not turn on.
Power is on, but the unit will not
operate.
Images are not appearing on the
monitor.
The quality of the monitor picture is poor.
The unit will not start recording.
The unit will not stop recording.
The unit will not perform Repeat
Recording.
The unit will not perform Timer
Recording.
The unit will not perform Alarm
Recording.
The unit will not perform playback.
The copying device/archive device does
not respond.
Power is on, but I cannot get past the
“SETTING UP ...” display.
The unit will not backup all of the data
on the hard disk.
Is the power cord properly plugged in?
Is the LOCK indicator light on?
Is the TIMER REC indicator light on?
Is the LOCK indicator light on?
Is the POWER button blinking? (The unit cannot be operated when the POWER button is blinking and it’s
the same when the other buttons and indicators are blinking.)
It is possible that the safety features are in operation.
Restart the unit by pressing the RESET button located at the back of the unit using a ballpoint pen or similar
object.
Is the REMOTE communication indicator light on (DX3016 models only)? Press the REMOTE communica-
tion button to turn off the light.
Are the monitor and camera(s) connected correctly?
Is the unit receiving an input signal from the selected camera?
Check this by setting the unit to SPLIT 9.
Is the connecting cord connected correctly?
Is the camera’s focus adjusted correctly?
Is there any recording space left on the disk?
The unit begins recording only after the specified recording time. Was the unit stopped during the specified
recording time?
Is the PRE ALARM REC indicator light on?
Is the LOCK indicator light on?
Is the unit running in Timer Recording mode? If so, cancel the Timer Recording and press the TIMER REC
button once again.
Is the unit running in Repeat Recording mode?
Are the date and current time set accurately?
Are the Recording Start-/End-times and the recording interval set correctly?
If the recording interval has been set correctly, then has the recording medium been placed in the unit?
Has the recording medium’s write-protect been removed?
Is the HDD Repeat Recording setting set on REC•STANDBY?
Is the unit in stand-by mode?
Are the peripheral switches, etc., connected correctly?
Is the LOCK indicator light on?
Has the image data been erased?
Has the playback device been selected correctly?
Is the PRE ALARM REC indicator light on?
Has the recording medium been inserted correctly into the unit?
Is the unit currently in the middle of loading the recording medium?
Has the playback device been selected correctly?
Has the peripheral recording device been selected correctly?
Is the peripheral recording device’s SCSI ID number set correctly?
Is the SCSI terminator switch off?
Inspect the recording medium.
Check the amount of available recording space.
INSTALLATION
RECORDING
PERIPHERAL RECORDING
DEVICE
PLAYBACK
TROUBLESHOOTING
If problems with the unit persist even after you’ve followed the suggestions below, please disconnect the power cord and contact
Pelco’s Technical Support Group at 800-289-9100.