A
A-1 Error messages
This section lists error messages you might see, and provides some
troubleshooting guidelines should a problem arise with the iR C2100/2100S
or the Command WorkStation. If you are unable to resolve a problem after
referring to this chapter, contact your authorized service/support center.
Error messages
Error messages can result from problems with the print job, the iR C2100/
2100S, the Command WorkStation, or the copier/printer. Some of the most
common error conditions are listed here.
The copier/printer error message sometimes remains displayed on the
Command WorkStation even after you have resolved the error. A time lag in
communicating the resolution of the error to the Command WorkStation
may lead you to believe the error has not been resolved. However, printing
will resume and the Command WorkStation display will be updated after a
short delay.
When an error interferes with printing, you will see a message at the
Command WorkStation. The status bar that displays the message indicates
the process where the error occurred. Following are the messages (listed in
alphabetical order), with the appropriate corrective action for each one. You
can cancel the pending print job while you attend to the error condition.
A few normal status messages are included in this list in case they cause
concern.
iR C2100/2100S
message:
Corrective action/additional information:
Attach Paper Deck to
Main Unit
The Paper Deck is not installed, or incorrectly installed. Printing
will resume when the unit is correctly installed.
Busy
The iR C2100/2100S has received a print job, but the copier/
printer is busy. The job will print when the copier/printer resumes
printing.
Cleaning Web Warning
This is a normal status message. The print engine is making
adjustments. It will be ready for printing in a few moments.
Close all covers
A cover is open. Close all open covers.
Disk Error
An error has occurred with the disk.
Appendix A:
Troubleshooting
