TW-H6W1IR ISDN Remote Router
138 Appendix A -
Troubleshooting
Appendix A - Troubleshooting
This chapter contains some problems you may run into when using your
router. After each problem description, we have provided some
instructions to help you diagnose and solve the problem.
Some Common Problems With the TW-H6W1IR
None of the LEDs are on when you power up the router
? ?Check the power cord and the power supply and make sure it is
properly connected to your TW-H6W1IR. If the error persists
you may have a hardware problem. In this case you should
contact technical support.
Connecting the RS-232 cable, cannot access the console program
? ?Check to see if the TW-H6W1IR is connected to your
computer’s serial port.
? ?Check to see if the communications program is configured
correctly. The communications software should be configured as
follows:
?? VT100 terminal emulation.
?? 9600 Baud rate.
?? No parity, 8 Data bits, 1 Stop bit.
