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Page 5-35CHAPTER 5 — MAINTENANCE & TROUBLESHOOTING
LOOP! Report
This report is a diagnostic test that is not normally used.
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Troubleshooting
This guide is intended as a quick reference for identifying and correcting
the most likely causes of problems encountered when installing or
troubleshooting the AGILE 5250 OPTIMA.
Step 1: Power
❏ OPTIMA
Check that the 5250 OPTIMA is connected to a power source and that the
power switch and front panel LED are on. Refer to Chapter 1 Getting
Started: Electrical Requirements, Important Safety Instructions/
Precautions, Connecting the 5250 OPTIMA to Power and Starting Up.
❏ Printer
Confirm that the printer is connected to a power source, powered on and
on-line. Ensure that the printer is functioning properly by performing a
self-test. Refer to the printer users manual for instructions.
Step 2: Connections
❏ OPTIMA to Printer
Check that the cable between the OPTIMA and the printer is an AGILE-
approved cable and that the cable is securely fastened to both units. Refer
to the printer users manual and to Chapter 1 Getting Started:
Connecting the Printer(s).
❏ SERIAL:
If using a serial printer, verify that the cable between the OPTIMA
and the printer is connected to SERIAL I/O PORT 1 on the OPTIMA.
If using two serial printers, verify that the second printer is connected
to SERIAL I/O PORT 0 on the OPTIMA.
❏ PARALLEL:
If using a parallel printer, note that the cable between the OPTIMA
and the printer is connected to the PARALLEL OUT PRINTER port
on the OPTIMA.