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USING TALKSWITCH 101
Local extensions can transfer employees to access voicemail by pressing
‘recall’, then pressing and entering the mailbox number.
If Direct Line Access is enabled, be sure to press ‘recall’ before trying to
access your mailbox.
The first time you access your voicemail, you are prompted to set up your
mailbox by assigning a password (optional), recording a greeting and
recording your name for the dial-by-name directory. There are no directory
listings for the general mailboxes and you are not prompted to record a
name. If you wish to have your name in the company directory, use the
mailbox associated with its extension The directory is related to the
extension and its mailbox.
Once your mailbox has been setup and you access it through prompt
instructions, you may do the following:
Listen to messages (press 1)
If there are messages in your mailbox, press 1 to access them. TalkSwitch
always starts with new messages before it plays back any older messages. You
can perform the following actions during or after the message.
Note: If you have a line configured to go straight to voicemail, dial ‘8’
during the greeting to access messages from outside phones.
Dial 1: Rewind 10 seconds
Dial 11: Rewind to beginning of message
Dial 3: Skip ahead 10 seconds
Dial 33: Skip to end of message
Dial 5: Listen to time and date stamp
Dial 6: Forward the message (with or without a note)
Dial 7: Delete message
Dial 9: Save message
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