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USING TALKSWITCH 109
If the firmware update was unsuccessful, please follow the instructions
through the update process again. If problems persist, please contact your
reseller or TalkSwitch.
If you replaced your computer with a new one, please use the software that
matches the latest version of firmware running on TalkSwitch. If obtained
the software from our website, download the install file. All install files on
our website have both, the entire software program and the latest firmware.
Note: If you have two or more units networked and are running 3.22
firmware, TalkSwitch automatically copies the files to the other units on
the LAN for update. Updating units remotely over IP is also supported
with release 3.21. Units do not operate properly if they are networked
together with mismatched firmware versions. To confirm all units are
properly loaded, select ‘View Details’ on the ‘About TalkSwitch’ page in the
configuration software. See below.
Note: Firmware updates do not alter your system configuration. In a
major system update, it may be necessary for the configuration file to be
reset to default values. In this case, reconfigure the entire system. During
a major system update, TalkSwitch mentions any issues involved with the
firmware update.