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Chapter 8
Troubleshooting
How do I get back to the last channel I was watching?
• When watching live TV, typing a channel number jumps the DVR to that channel.
Press ENTER/LAST if you want to go back to the prior channel.
I can’t tune to one of my channels.
• You may be using a channel list that does not include the channel you want. Use the
number buttons on the remote control to enter the channel number, then press the
ENTER button. For more information on using a channel list, see page 89.
• The channel you want may be showing a program that exceeds a limit set with Parental
Controls. In this case, you will be able to tune to the channel, but will see only a black
screen with a notice that a limit has been exceeded. For more information, see page 90.
• Check to make sure you subscribe to the channel you are trying to tune to. Tune to the
channel and read the message at the bottom of the screen.
I can’t use the Favorite Channels channel list.
• The Favorite Channels list is empty until you put channels in it. For more information,
see page 89.
• If category filtering of the guide is turned on, channels on your list of favorites may be
being filtered out. You can use the guide’s options to turn off filtering. See page 50.