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Chapter 8
Troubleshooting
Can I recover a recorded program that was deleted?
How can I save a program longer?
• Unfortunately, there is no way to bring back a program that has been deleted from the
Now Playing List. You can, however, choose to save programs longer. From the Now
Playing List, highlight the program you wish to save longer and press SELECT to
display the Program Information screen. Here you can choose “Save until I delete,” or
choose “Save Until...” to set the number of days before a program may be deleted.
• Be sure also that you pay attention to conflicts. You may choose not to approve any
conflict that says it will delete a program sooner than you want.
• If the program was a Season Pass, you may have too many Season Pass items. In order
to accommodate all of your Season Pass requests, programs may occasionally be saved
for as little as one day. Try deleting some Season Pass requests.
• You can archive special recordings to a videotape to preserve them longer. From the
Program Information screen, choose “Save to VCR.” See page 66.
How do I check the upcoming programs that I’ve scheduled to record?
• From the DIRECTV Central screen, select “Pick Programs to Record.” From there,
select the To Do List.
How do I cancel a recording?
• If you change the channel while a program is recording, you will be given the option to
cancel the recording.
• To cancel a scheduled recording: In the To Do List, highlight the program and press
the “Clear” button.